Frequently Asked Questions

How do I log a trade?

Tap the + button on the main screen and select New Trade. Enter the ticker, trade type (stock, options, etc.), entry/exit prices, and quantity. ProfitGrid will calculate your P&L automatically.

How does the P&L calendar work?

The P&L calendar shows a daily summary of your realized gains and losses. Green days indicate a net gain; red days indicate a net loss. Tap any day to see the individual trades logged for that session.

Can I add journal notes to my trades?

Yes. When creating or editing a trade, there is a Journal field where you can add notes — your reasoning, market conditions, or anything else you want to remember about the trade.

Does ProfitGrid sync across my devices?

Yes. ProfitGrid uses iCloud (CloudKit) to sync your trade data across all devices signed into the same Apple ID. Enable iCloud for ProfitGrid in iOS Settings → [your name] → iCloud if sync is not active.

Is my trade data sent to any server?

No. All trade data, P&L records, and journal entries are stored locally on your device. If you enable iCloud sync, data is stored in your personal iCloud account — not on our servers. We never have access to your trade data.

Does ProfitGrid provide financial advice?

No. ProfitGrid is a personal trade logging tool only. It does not provide investment advice, trading recommendations, or any form of financial guidance. Nothing in the App constitutes advice to buy or sell any security. Always consult a licensed financial advisor before making investment decisions.

How do I cancel my ProfitGrid subscription?

Subscriptions are managed through Apple. Go to Settings → [your name] → Subscriptions → ProfitGrid → Cancel Subscription. Cancel at least 24 hours before your renewal date. Deleting the app does not cancel your subscription.

How do I restore my subscription after reinstalling?

Open ProfitGrid, navigate to the subscription screen, and tap Restore Purchases. Your subscription will be restored as long as you are signed in with the same Apple ID used for the original purchase.

How do I request a refund?

Refunds are handled by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the ProfitGrid purchase, and select "Request a Refund."

Contact Support

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